The booking is considered confirmed when the customer has paid the deposit (30%). The final payment must be made 4 weeks prior to the start of the holiday. If a booking is made at the last minute, or less than 4 days in advance of the holiday itself, all payments must be made immediately. Access to the cottage keys must be arranged with the owners at least 2 – 3 days in advance. The keys are provided upon presentation of the payment receipt. Cottage check-in begins at 2 p.m. and the checkout time is at noon, unless otherwise agreed. The checkin/ checkout day for a weekly rental is Saturday unless otherwise stated. Cottages can only be rented by adults. Persons under the age of 18 are welcome when accompanied by an adult lessee.
Cottage rentals include the right to use the cottage, sauna and firewood (unless otherwise stated), kitchen and diningware, dining utensils and bedding (mattresses, duvets and pillows). Customers must provide their own linen, unless otherwise arranged. Customers are responsible for cleaning the facilities during and at the end of their visit. The facilities must be left in the same condition they were found.
The facilities may not be used by more persons than was specified in the original booking. Customers will be charged for any damage they or their pets cause to the facility.
Be prepared to confirm your identity at the arrival to the accomodation.
- booking fee within Finland: 12 euros
- booking fee from outside of Finland: 20 euros
Cancellations must be made in writing. A charge of 40 euros with an additional service charge of 10 euros will be withheld for each cancellation. If a cancellation is made at least 28 days prior to the start of the holiday, the deposit sum will be refunded, not including the cancellation and service charges. The deposit is non-refundable for cancellations which are made 28 – 21 days prior to the start of the holiday. If the cancellation is made less than 21 days prior to the holiday, and the cottage is not rented by another guest, the customer will be charged the full amount. We suggest taking a travel insurance in case of not being able to complete the travel. Also the last minute bookings made by phone or e-mail are binding. In a no-show situation an invoice for the booking will be sent afterwords.
Archipelago Booking of Finland and Turku Touring reserve the right to cancel a booking:
The owner has the right to choose not to rent the property or to cut the rental period short if the lessee behaves, upon arrival or during the holiday, in a disturbing manner or is under the influence of intoxicants. In such cases, the rental fee is not refunded. Any complaints and comments regarding the property or condition of the holiday site must be made directly to the site owner or representative as soon as the problem arises. Although the travel agency is not responsible for any shortcomings in the condition of the holiday site, they would appreciate being kept informed.
If the customer still wants to complain to The Archipelago Booking of Finland, he has to show us that he has contacted the owner, and together with him tried to solve the problem that has occured. The customer sends us the customer response signed by both the owner and the customer. Brochure prices without obligation.